First, it is important to understand that the average person is only productive 5 hours a day, yet our average workday is 8 hours with fewer people taking breaks and vacations than ever before. Second, it is also important to differentiate between the higher living standard of Americans and happiness. Our higher living standard is due mostly to our long work hours and higher spending patterns, yet that standard does not make Americans more productive, nor does it make people happy. In fact, it only serves to make us more exhausted. The American Dream Project goes on to explain that this exhaustion decreases our productivity while pushing us into activities that are not necessarily correlated to happiness, but just escapism.

If happiness comes from trust and a feeling that they matter, then what are some things an organization can do to foster those feelings? Primarily, a company needs to have a management team that builds that sense of trust and caring. One way to bring about the caring environment is to provide services that enhance the employees’ lives, like a concierge service.